Frequently Asked Questions
Everything you need to know about your Binks shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund or exchange.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order once it has been shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
Are your materials sustainably sourced?
Binks is committed to ethical fashion. We source 80% of our fabrics from sustainable suppliers and ensure all our manufacturing partners adhere to fair labor practices.